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📋 Terms & Conditions: Please read this once before using Kerkiya's services 🔒 Security: Your information is fully protected — 256-bit SSL encryption 💳 Payment: bKash, Nagad, Rocket — minimum deposit just ৳100 🎁 Bonus: Presented transparently with full terms and conditions 🤝 Responsibility: Kerkiya is committed to responsible gaming 📋 Terms & Conditions: Please read this once before using Kerkiya's services 🔒 Security: Your information is fully protected — 256-bit SSL encryption 💳 Payment: bKash, Nagad, Rocket — minimum deposit just ৳100 🎁 Bonus: Presented transparently with full terms and conditions 🤝 Responsibility: Kerkiya is committed to responsible gaming
Legal Documents

Kerkiya Terms & Conditions — Complete Rules for Using Our Services

This page sets out all the rules and conditions governing the use of Kerkiya's services, clearly presented in Bengali. Please read these terms carefully before opening an account — they define the rights and responsibilities of both you and Kerkiya.

Last Updated: April 2026 Available in Bengali Under International License
What's on this page
1
Account & Registration Terms
2
Deposit & Withdrawal Policy
3
Bonus & Promotion Terms
4
Gaming Rules
5
Prohibited Activities
6
Account Closure & Changes

Key policies at a glance

The most important aspects of Kerkiya's terms, explained in plain language

For members aged 18+ only
You must be at least 18 years old to open an account and play at Kerkiya. This is verified during the NID check. Accounts belonging to underage users will be closed immediately.
Mandatory
One Person, One Account
Each person may register only one account. If multiple accounts are found belonging to the same individual, all accounts may be forfeited and any bonuses cancelled.
Important
Transparent Payment Policy
There are no hidden charges on deposits or withdrawals. The minimum deposit is ৳100 and the minimum withdrawal is ৳500. A full record of all transactions is available in your account history.
Payment
Bonus terms are clearly stated
Each bonus clearly states its wagering requirements, validity period, and limits alongside the offer. Make sure to read the terms before claiming any bonus.
Bonus
Data Security Guaranteed
Your personal information and financial data are never sold or shared with third parties. Disclosure may only occur when required by legal obligation.
Security
Responsible Gaming Tools
Deposit limits, time limits, and self-exclusion tools are available at all times. If you ever need help, the Kerkiya support team is ready to assist.
Responsibility
Table of Contents
1
General Terms & Consent
This section should be read before anything else

Using Kerkiya's website or services constitutes your full agreement to these Terms & Conditions. If you do not agree with any of the terms, please refrain from using the service. These Terms & Conditions form a legally binding agreement between you and Kerkiya.

Kerkiya operates under an international gaming license. These Terms & Conditions are also available in English; however, the Bengali version serves as the primary reference for users in Bangladesh.

Important Compliance
By accessing the site, registering, or playing any game, you confirm that you have read, understood, and agreed to these Terms & Conditions.

Kerkiya reserves the right to update these Terms & Conditions at any time. Any changes will be communicated via your registered email or an on-site notification. Continued use of the platform after any update constitutes acceptance of the revised terms.

2
Account Registration & Eligibility
Who can open an account on Kerkiya

The following conditions must be met to open an account at Kerkiya. Failure to meet these requirements may result in account cancellation.

  • You must be at least 18 years old at the time of registration
  • All information provided must be truthful, accurate, and complete
  • Each individual may operate one account only
  • Identity must be verified using an NID or passport
  • A personal mobile number and email address must be used
  • You may not open or manage an account on behalf of another person
  • Accounts cannot be created using false information
If multiple accounts are found under the same person's name, all accounts will be suspended and balances may be forfeited. If multiple family members play from the same device, please notify support in advance.

You are solely responsible for keeping your account password and login details confidential. Kerkiya is not liable for any loss resulting from unauthorized access by another party. If you notice any suspicious activity, contact support immediately.

3
Deposit & Withdrawal Policy
Complete Rules Governing Financial Transactions

All financial transactions on Kerkiya can be made via bKash, Nagad, and Rocket. For security purposes, withdrawals can only be processed through the same method used for the original deposit.

Transaction Type Minimum Maximum (Daily) Time Charge
Deposit ৳100 Unlimited Instant None
Withdrawal (Standard) ৳500 ৳50,000 30 min – 24 hrs None
Withdrawal (VIP) ৳500 ৳2,00,000 15 min – 4 hrs None
Bonus Withdrawal After completing the wager Subject to bonus terms Automatic None
  • Your account must be fully verified before submitting a withdrawal request
  • Withdrawals must be made using the same method as the original deposit
  • Additional verification may be required for large withdrawals
  • Deposits from another person's payment account are not permitted
  • You should never gamble with credit card funds or borrowed money
Reasons for Withdrawal Delays
Withdrawals may be temporarily held if KYC verification is pending, suspicious activity is detected, or a bonus wager has not been completed. Please contact support if this applies to you.
4
Bonus & Promotion Terms
Please read this section carefully before claiming any bonus

All bonuses and promotions at Kerkiya are offered under specific terms and conditions. Claiming a bonus without reading the terms can lead to confusion later — so please read this section carefully.

  • The wagering requirement for each bonus is clearly displayed alongside the offer
  • Bonuses must be used within a set period — typically 7–30 days
  • Welcome bonus wagering requirement is 30x — you must wager the bonus amount × 30
  • No wagering on weekly cashback — withdraw it directly
  • Different contribution rates apply per game during an active bonus
  • Wagering requirements cannot be met by placing opposing bets using bonus funds
  • The same bonus cannot be claimed from multiple accounts
Game Type Wager Contribution Applicable Bonus
Slot Games 100% All Bonuses
Live Casino 15–20% Most Bonuses
Sports Betting 10% Specific Bonus
Crash Games (Aviator) 100% All Bonuses
Lottery 0% Not applicable

Kerkiya reserves the right to modify, cancel, or add new conditions to any bonus offer at any time. If irregularities are detected in bonus activity, the bonus will be voided and the account may be subject to review.

5
Gaming Rules & Fairness
All games operate under the same rules

All game outcomes on Kerkiya are determined by licensed providers using RNG (Random Number Generator) technology. Every result is entirely independent — previous outcomes have no influence on future ones.

  • RTP information for all slots and casino games is provided by the respective game providers
  • Aviator and crash games use Provably Fair technology — results can be independently verified
  • Live Casino games are streamed in real time with live dealers
  • If a technical issue interrupts an active game, any bets placed will be automatically refunded
  • The use of any external software or hacking to influence game outcomes is strictly prohibited
If your internet connection drops or your device shuts down, the outcome of any active bet will be determined by the server's records. Claims related to such incidents may not be accepted.
6
Prohibited Activities
Any of the following actions may result in account termination

Misuse of Kerkiya's services is strictly prohibited. Involvement in any of the activities listed below may result in immediate account closure and forfeiture of your balance.

  • Attempting to claim bonuses repeatedly by opening multiple accounts
  • Placing opposing or low-risk bets to meet bonus wagering requirements (bonus abusing)
  • Using any automated software, bots, or scripts
  • Using the platform to launder money or conceal the source of illegal funds
  • Attempting unauthorized access to another person's account or hacking
  • Intentionally exploiting platform vulnerabilities or technical glitches
  • Operating an account using a false identity or stolen credentials
  • Spreading fake promotions or links in Kerkiya's name

If suspicious activity is detected, Kerkiya may temporarily suspend an account while it is under investigation. Information may be shared with legal authorities if necessary.

7
Account Closure & Reactivation
When and how your account may be closed

You may close your account at any time by contacting support. Kerkiya also reserves the right to close accounts for specific reasons.

If you close it yourself
  • Request via support at any time
  • If you have a remaining balance, please withdraw it first
  • Contact support to reactivate
If Kerkiya closes it
  • In cases of terms violation or fraud
  • For providing false information or misusing bonuses
  • Any remaining balance will be returned

Once self-exclusion is activated, your account cannot be reopened before the specified period ends. This is a responsible gaming protection measure.

8
Responsible Gaming Commitment
Play for fun, not addiction

Kerkiya believes gaming is a form of entertainment — not a livelihood or a habit to fall into. That's why we provide players with a range of tools to help them stay in control.

  • Set your own daily/weekly/monthly deposit limits
  • Session Time Limit — automatic logout after a set period of play
  • Self-Exclusion — suspend your account for a set period
  • Reality Check — periodic reminders showing time spent and money wagered
If you need help
If you experience any gaming-related issues, please contact our support team or visit our Responsible Play View page.
9
Privacy & Data Protection
How your information is used

By registering with Kerkiya, you also agree to our Privacy Policy. Full details on how your personal information is collected, stored, and used can be found separately Privacy Policy available on this page.

  • Your information is used solely for service operation and security purposes
  • Your data is never sold to third parties
  • Information may be disclosed to authorities when required by law
  • Browsing data is collected in a limited manner in accordance with the cookie policy
10
Changes to Terms & Dispute Resolution
How you will be notified of changes

Kerkiya may update these terms and conditions at any time. For significant changes, you will be notified at least 7 days in advance via your registered email or a platform notification.

If a dispute arises, please contact our support team first — most issues are resolved within 48 hours. If the matter cannot be resolved through support, you may escalate your complaint to the relevant licensing authority.

In the event of any inconsistency between the English and Bengali versions of these Terms, the English version shall prevail. However, the Bengali version is kept as accurate as possible for the convenience of users in Bangladesh.

For any questions or comments regarding these Terms & Conditions, please get in touch with us: support@kerkiya.click

Your rights are reserved

Kerkiya's Terms & Conditions are designed with player protection in mind. If you find any condition unclear, feel free to ask our support team. To read our detailed policy on how your personal data is handled, Privacy Policy View page.

FAQ

There are several reasons why your account may get locked. The most common is entering the wrong password multiple times — this triggers an automatic security lock. Unusual login activity or a pending KYC verification can also cause a temporary hold. Your first step should be to message Kerkiya support at support@kerkiya.click — verify your identity using your registered mobile number and email. The support team will review your case and typically reactivate your account within 24 hours. Once your account is back, it's a good idea to change your password and enable two-factor authentication (2FA).

If you forget your password, click the "Forgot Password?" option on the login page. Enter your registered mobile number or email address and an OTP (One-Time Password) will be sent to you. Use that code to set a new password. If you no longer have access to your mobile number or email, contact support directly at support@kerkiya.click. In that case, you will need to provide your NID number and the details you submitted at registration for identity verification. Phone support is not currently available — email or the site's live chat is the fastest way to get help. Once you've set a new password, make sure to store it somewhere safe.

You've read the terms — now join Kerkiya

Kerkiya's rules are transparent and fair. We want you to play with peace of mind — with secure payments, Bengali-language support, and generous bonuses. Register today.

Register Now Log In
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