Kerkiya believes gaming is entertainment — not a way to cope with stress or earn a living. This page covers our responsible gaming policy, protection tools, and how to get help.
These tools are available free of charge to help you stay safe on Kerkiya
Ask yourself the questions below. Answer honestly — this is just for you.
For each question below, choose the answer that best reflects your experience. This isn't a test — it's simply a chance to understand yourself better.
Every responsible gaming feature on Kerkiya is easy to activate
| Tool | Effective Time | Revert | Where Applicable | Status |
|---|---|---|---|---|
| Deposit Limit (decrease) | Immediate | Can be increased after 24 hours | All Deposits | Active |
| Loss Limit | Immediate | Change after 7 days | All Betting | Active |
| Session Timer | From the next session | Anytime | All Games | Active |
| Reality Check | From the next session | Anytime | All Games | Active |
| Cooling-Off (1–30 days) | Immediate | Automatically at End of Period | Full account | Active |
| Self-Exclusion (6 months+) | Within 2 Hours | Not Before the Period Ends | Full account | Hard Limits |
Gaming has long been a form of entertainment. Betting on cricket, playing cards, buying lottery tickets — these have been part of Bangladeshi society for generations. Kerkiya brings that same entertainment into the digital age, safely and transparently. But like any pastime, gaming has a healthy limit. Stay within it and it's fun; go beyond it and problems arise.
Kerkiya's responsible gaming policy isn't just words on paper — it's built into every layer of our platform. From the moment a new member registers for the first time, they are introduced to responsible gaming tools. The Deposit Limit option is placed front and centre in Account Settings — it's not hidden away.
In the Bangladeshi context, there's something important to acknowledge — in many families, spending too much time or money on gaming is rarely talked about openly. Social stigma and family pressure often make it hard for people to admit there's a problem. Kerkiya's support team understands this. That's why our support is completely confidential and non-judgmental. You can talk to us about what you're going through, and we'll help — no questions asked, no criticism.
"Chasing losses" is the single biggest danger in responsible gaming. Placing larger and larger bets after a loss in an attempt to recover your money creates a cycle that's very hard to break once you're in it. Kerkiya's loss limit feature is built exactly for this scenario. Once you've lost a set amount, the system automatically ends your session — protecting you from decisions made in the heat of the moment.
A word on finances. When playing at Kerkiya, only use money you can afford to lose — funds whose loss would have no impact on your daily life. Rent, your children's education, medicine — these should never be used for gaming. We know that's easier said than done, but that's exactly what our deposit limit feature is there for. Set a budget at the start of each month and use it as your maximum spending cap.
Time management is a key part of responsible gaming. Gaming for hours on end doesn't just hurt your finances — it affects your sleep, your focus at work, and the time you spend with family. Kerkiya's session timer and reality check feature are there to help. Take a break every hour — get up, have some water, stretch your legs. That simple habit keeps gaming enjoyable.
If a family member is concerned about someone's gaming habits or believes they may be struggling, they can contact Kerkiya's support team directly. We can offer confidential guidance and, where necessary, assist in placing restrictions on the relevant account.
Finally — Kerkiya wants you to stay with us for the long haul. That means staying well and playing for fun. If a member ever struggles with gaming-related issues and reaches out for help, we consider that a success — not a loss of revenue. Responsible gaming isn't a business strategy at Kerkiya; it's part of who we are.
A summary of Kerkiya's commitments to responsible gaming.
These simple habits keep gaming enjoyable for the long run.
Log in and follow these steps
If you have any concerns about your gaming, contact support today — support@kerkiya.click. To read the full terms and conditions governing use of our services, Terms & Conditions and Privacy Policy Read.
Gaming on Kerkiya is entertainment — not a financial burden. Start with deposit limits and a session timer. Enjoy safely alongside millions of members across Bangladesh.